After-Sales Care

When you own a Hoshizaki product – we take care of you.

We can provide service back up at your call.

Need a spare part? We’ve got you covered. We have a genuine factory parts supplier nationwide who have a large inventory of parts and will have what you need for your Ice Machine or Refrigerator. Overnight freight service is available at your request.

At Hoshizaki – our warranty’s are as follows:

KM, KMA, KMD & IM Cubers
3 year (parts and labour) on the entire unit
5 year (parts and labour) on the Cubers evaporator
5 year (parts only) on Cubers compressor & air cooled condenser coil

DB Dispenser
2 year (parts and labour)

FM Flaker/Cuber & DCM Cuber
2 year (parts & labour) on entire unit
5 year (parts only) on compressor & air cooled condenser coil

Refrigerator and Freezers
2 year parts & labour

Sushi Cabinets
1 year parts & labour